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Accessibility Statement

Washington Park Hotel (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to all of our guests, including individuals with disabilities.  With respect to the Hotel’s websites, we strive to provide digital content that is accessible to all users. 

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.0, level A + AA success criteria.  In addition, we actively work to maintain, assess and improve the usability and accessibility of our websites, including thorough training of our personnel, engagement of experts and regular testing of our digital accessibility.   

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, please contact us at (305) 421-6265 or reservations@wphsouthbeach.com. To enable us to assist you, please make sure to provide us with your contact information and a brief description of the problem you encountered.

Public Accessible Spaces

  • Accessible public entrance

  • Accessible route from the accessible public entrance to the registration area

  • Accessible route from the accessible public entrance to the accessible guestrooms

  • Accessible route from the hotel’s accessible public entrance to at least one restaurant

  • Accessible route from the hotel’s accessible public entrance to the meeting room/ballroom area

  • Accessible route from the hotel’s accessible public entrance to the exercise facilities.

  • Accessible guest rooms with mobility features have doorways that provide 32” of clear width

  • Accessible registration desk

  • Accessible concierge desk

  • Accessible public restrooms

  • The hotel’s parking is valet only

  • Accessible restaurant

  • Accessible exercise facility

  • Accessible swimming pool

  • The hotel has a TTY for guest use

  • The hotel’s guest room televisions have closed captioning or closed captioning decoders are provided

Washington Park Hotel does not have any public space or amenity that is not ADA accessible

The total number of rooms at the property - 181

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Washington Park Hotel® is committed to providing equal access to its goods, services, and accommodations for individuals with disabilities. Please note that we are currently making accessibility enhancements to our website and are available by telephone at (305) 421-6265 to provide any information or assistance that you may need.