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Accessibility Statement

The Washington Park Hotel (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

We welcome feedback

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at (305) 421-6265 or with a description of the issue you encountered and your contact information. Your experience matters to us.

The Washington Park Hotel website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.

Accessible Features and Amenities

The Washington Park Hotel is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

Property features

Accessible public entrance.

The registration desk is 35.5” high.

Accessible route from the public entrance to the registration area and accessible rooms.

Accessible elevator. Accessible route to the elevator from the public entrance, registration desk and rooms.

Accessible emergency exit.

Accessible public restroom.

Accessible concierge desk.

Parking is valet only.

TTY for guest use.

Visual (strobe light) alarms.

Guest room televisions have closed captioning or closed captioning decoders are provided.

Braille signage throughout.

Accessible food and beverage outlets:
Lobby bar

Accessible route to lobby bar from the public entrance and accessible rooms.

Accessible meeting and event facilities, and accessible route to all meeting and event facilities from the public entrance and accessible rooms.

Accessible exercise facilities, and accessible route to exercise facilities from the public entrance and accessible rooms.

Accessible garden area and pool with lift available upon request, and accessible route to pool and garden from the public entrance and accessible rooms.

Service animals are welcome at the Washington Park Hotel.

Accessible guest rooms

Loft One King ADA Hearing Accessible

1 king bed
Roll-in shower
Doorbell, fire strobe
Some with TTY, accessible alarm clock

King Terrace Suite Roll-In Shower

1 king bed
Roll-in shower
Low peephole

Premier Two Queen Room ADA Roll-In Shower

2 queen beds
Roll-in shower
Some with TTY
Low peephole, accessible alarm clock

Premier One King Room ADA Roll-In Shower

1 king bed
Roll-in shower
TTY, accessible alarm clock, visual alarm

Accessible route from public entrance and registration area to accessible rooms.

From a digitally accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Washington Park Hotel website. The hotel is not responsible for any third-party content on the website.

Washington Park Hotel® is committed to providing equal access to its goods, services, and accommodations for individuals with disabilities. Please note that we are currently making accessibility enhancements to our website and are available by telephone at (305) 421-6265 to provide any information or assistance that you may need.